Renzo Johnson, full-stack software developer, Orlando FL
Support service

WordPress Priority Support

Hands-on WordPress help from the developer who builds the plugins — debugging, conflicts, updates gone wrong, or the thing nobody can figure out. Book a block and it gets worked, directly on your site.

Common fixes
  • Plugin conflicts
  • Update fallout
  • Form issues
  • Email deliverability
  • Performance
Every block includes
  • Direct work on your site — no ticket tiers
  • A written summary of what was found and fixed
  • Support desk based in Florida, US
  • Scope confirmed before any extra billing
Configure your order

Instant scheduling after checkout · Use Terms

How it works

Three steps, no meetings

  • Checkout & brief

    Describe the problem in the intake — what happens, when it started, what changed — and share temporary access through a secure link.

  • Diagnosis & fix

    I work directly on your site (or a staging copy for anything risky). Every change is documented as it happens — no mystery edits.

  • Hand-off summary

    You get a plain-English summary: what was wrong, what changed, and how to keep it from coming back.

Every block includes

  • Root-cause diagnosis, not symptom-patching
  • Changes documented as they are made
  • A written what-was-fixed summary
  • Advice on preventing a repeat

Good to know

  • Blocks run on support-desk hours: Mon–Fri, 8AM–11PM EST (Orlando, Florida).
  • If the issue needs more than your block, you get an assessment and options first — never silent extra billing.
  • The Open block has no clock — it is for complex jobs, scoped in the brief.
  • You keep full access and ownership throughout.

Questions

Before you book

Do you need my WordPress admin?

Yes — a temporary admin account, shared through a secure link, used only for this work and removed at hand-off.

What fits in one hour?

A focused, reproducible issue — a broken form, a plugin conflict, an update that took the layout down. If your brief reads bigger than that, I will tell you before you spend the block.

Is this an emergency service?

Blocks are scheduled within support-desk hours, first available slot. Describe the urgency in the brief and it is triaged accordingly.

What if the problem is my host?

Then you get the evidence, in writing, plus exactly what to send your host’s support so they can’t bounce it back to you.

Support from the developer who builds the plugins

Fifteen years of WordPress debugging, applied directly to your site — documented, summarized, and explained in plain English.

Choose your option50,000+ active installations · support desk in Orlando, FL